Last Revised: July 23, 2018
Reveal Com Ltd. (“Reveal”, “we” or “us”) respects the privacy of the users of our Solution (as defined below) including those users who were designated by our subscribers as employees or personnel who have been authorized to use the Solution on their behalf, (the “Authorized Personnel”), our subscribers’ customers or clients (the “Subscriber Customers”), and of the users of our website located at: www.reveal-labs.com (a “Visitors” and the “Site”, respectively). We are committed to protect the personal information of Visitors, Subscriber Customers and Authorized Personnel (each and together “you” or “User”) which we process in connection with the use of our Site and Solution (as defined below), as applicable (collectively - the “Services”).
Reveal provides organizations (“Subscribers”) an in-person interaction video and/or voice recording and analytics solution, via desktop and mobile applications (the “App(s)” and together the “Solution”) and other associated products and services. STATED SIMPLY, YOU SHOULD BE AWARE THAT IN ACCORDANCE WITH THE CONFIGURATION AND CHOICES MADE BY THE SUBSCRIBER (WHO MAY BE THE ORGANIZATION YOU WORK FOR, ENGAGED BY OR YOUR SERVICE PROVIDER) YOUR IN-PERSON INTERACTIONS WITH CUSTOMERS, USERS OR OTHER PERSONNEL OF SUCH SUBSCRIBERS MAY BE RECORDED AND DOCUMENTED BY AND VIA THE SOLUTION. REVEAL MERELY PROCESSES THE IN-PERSON INTERACTIONS INFORMATION (INCLUDING PERSONAL DATA INCLUDED THEREIN) ON BEHALF OF OR IN ACCORDANCE WITH THE INSTRUCTIONS OF THE SUBSCRIBER. THE SUBSCRIBER (NOT REVEAL) IS RESPONSIBLE FOR PROVIDING YOU, AS WELL AS ALL OTHER PARTICIPANTS OF THE APPLICABLE IN-PERSON INTERACTION - WITH ALL LEGAL NECESSARY AND APPROPRIATE DISCLOSURES AND NOTICES IN CONNECTION WITH THE SUBSCRIBERS USE OF THE SOLUTION (INCLUDING SPECIFICALLY THE VIDEO AND/OR VOICE RECORDING). IF FOR ANY REASON YOU FEEL THAT YOUR RECORDING WAS OBTAINED IN A MANNER NOT CONSISTENT WITH THIS AGREEMENT AND/OR ANY LAWS YOU ARE ENCOURAGED TO CONTACT THE SUBSCRIBER WITH WHOM YOU INTERACT.
Please note: you are not obligated by law to provide us with any Personal Information.
Personal Information is individually identifiable information, namely information that identifies an individual or may with reasonable efforts or together with additional information we have access to, enable the identification of an individual, or related to an individual or may be of private or sensitive nature information relating to an identified or identifiable natural person. Identification of an individual also includes association of such individual with a persistent identifier such as a name, an identification number, persistent cookie identifier etc.
Personal Information does not include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person.
As reflected above we consider three types of Users (data-subjects) with respect to whom we process personal information: Visitors, Authorized Personnel, and Subscriber Customers. The scope, types and nature of personal information we may process in relation to each of these Users-types is different. For example, we process very little personal information of Visitors to our Site. On the other hand, since the core of our Services is all about record-taking of in-person interactions of Authorized Personnel with other individuals, this requires us to process a greater amount of personal information in relation to such Authorized Personnel.
We collect and process the following categories of personal information in relation to Authorized Personnel:
We collect and process the following categories of personal information in relation to Subscriber Customers:
We collect and process the following categories of personal information in relation to Visitors of our Site:
There are three main ways in which we collect Personal Information: (i) information is actively provided to us by the Subscriber or its Authorized Personnel, (ii) information is collected as part of the core recording functionality of the Solution and otherwise is derived automatically by our systems from Authorized Personnel’s use of our Solution, Services and Apps, (iii) information we obtain from other sources or third parties.
Generally, this category refers to any information, data or content you actively create, input or provide through our Solution, Services or Apps.
This category refers to personal information automatically collected from User’s use and interaction with the Solution, Services or Apps. We collect information about your interaction with our Solution and Apps, in certain cases about your impressions of and reactions to our communication with you (including newsletters and informational materials about our Services and Solution which you agreed to receive from us). This is information we receive from devices (including mobile devices) and software you use when you access our Solution or Apps.
For more information about our use of these technologies and how to control them, see our cookies policy www.reveal-labs.com/cookies_policy
We may also collect personal information concerning you, from third parties who have assured us that they have obtained your consent for such provision of information or that you have freely and publicly provided. For example, if you are an Authorized Personnel we will probably be receiving certain information relating to you from the Subscriber (which is an organization employing or engaging you) in order to provide such Subscriber with our Services, e.g., so that we can configure and set up Authorized Personnel login credentials for our Solution prior to such Authorized Personnel’s first login.
We may use information that we collect about you, for different purposes, which may vary accordingly if you are a Visitor, Authorized Personnel, or Subscriber Customer.
Reveal may share your Personal Information with third parties (or otherwise allow them access to it) in a manner and scope which may vary accordingly if you are a Visitor, Authorized Personnel or Subscriber Customer, and only in the following instances:
Such Third Party Service Providers may receive or otherwise have access to your Personal Information, depending on each of their particular roles and purposes in facilitating and enhancing the Services, and may only use your Personal Information for such purposes. Such disclosure or access is strictly subject to the undertaking of confidentiality obligations, and the prevention of any independent right to use this information except as required to help us provide the Services. We remain responsible and liable for any personal information processing done by Third Party Service Providers on our behalf, except for events outside of our reasonable control and except for such Third Party Service Providers with whom you have a direct contractual relationship.
For the removal of doubt, we may transfer, share or otherwise use non-personal information in our sole discretion and without the need for further approval.
Information regarding the Users may be maintained, processed and stored by us and our authorized affiliates and service providers in jurisdictions other than the jurisdiction of your residence or location, as necessary in secured cloud storage, provided by our Third Party Service Providers.
For more information regarding the place of storage and the transfer of information as described above, please contact us at [email protected].
You hereby agree that we may use Visitors contact details provided during the filling of a contact form on our Site, for the purpose of informing you regarding our products and services which may interest you, and to send to you other marketing material. You may withdraw your consent via sending us written notice by email to the following address: [email protected] or by pressing the “Unsubscribe” button in the mail.
Please note that we may also contact Users with important information regarding our Solution, Services or Site. For example, we may notify you (through any of the means available to us) of changes or updates to our Solution, Services or Site, payment issues, service maintenance, etc. You will not be able to opt-out of receipt of such service messages.
To use the Services or Solution, you must be over the age of sixteen (16). Reveal does not knowingly collect personal information from children under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Services or Solution. In the event that it comes to our knowledge that a person under the age of sixteen (16) is using the Services or Solution, we will prohibit and block such User from accessing the Services or Solution and will make all efforts to promptly delete any personal information stored with us with regard to such User.
We take a great care in implementing and maintaining the security of the Services and Solution, and the User's personal information. The personal information is hosted on Amazon Web Services, or upon request by the Subscriber, on Google Cloud, or MS-Azure, which provides advanced security features. Reveal employs industry standard procedures and policies to ensure the safety of its Users’ personal information and prevent unauthorized use of any such information. Among other means we use Secure Socket Layer (SSL) technology, which creates an encrypted link between our web server and your browser, and provides a secured path of communication to ensure the information remains protected and private.
Please note however, that regardless of the measures we take and the efforts we make, we cannot and do not guarantee the absolute protection and security of any personal information.
We may retain your personal information for as long as legitimate and to the extent required for the achievement of the purposes listed under Section 4, in accordance with the instructions of our Subscribers who are the Controllers of the personal data we collect and/or process. This includes without limitation, as reasonably necessary to comply with our legal obligations and/or protect our legitimate interests, and with respect to data used for marketing activity, for as long as we have Visitor’s consent therefor. We then either delete such personal information from our systems or anonymize it without further notice to you.
As above stated, Reveal collects and processes your personal information as a processor (as defined under applicable data protection laws and regulations), in the scope of services provided by Reveal to a Subscriber which is the employer of Authorized Personnel and service provider of Subscriber Customers, and in accordance with such Subscriber’ instructions. Therefore, Authorized Personnel and Subscriber Customers may only contact Subscriber with any request to exert their rights, claims or inquires with respect to any of their personal information, which has been collected and processed hereunder.