Voice & Video Capture
A full interaction dimension is recorded and made available for your organization to review
Reveal labs introduces a unique technology for capturing face-to-face interactions, enabling organizations to unlock valuable intelligence from in-person meetings and conversations with their customers.
Lack of proper infrastructure will often leave face-to-face interactions unrecorded, making your organization blind to the discussions your representatives had with their clients. These interactions contain insights that can impact your business tremendously, help to improve your customer experience and sales effectiveness.
A full interaction dimension is recorded and made available for your organization to review
Intuitive search, playback, and analysis of your face-to-face Interactions
Our Open API Platform, enables a quick integration to your existing contact-center environment and CRM platform, giving you a holistic view of all your channels within your favourite apps
Reveal labs' app is available on iOS and Android devices for your mobile (on-the-go) reps, and on macOS and Windows for your walk-in center staff.